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FREE OVERNIGHT SHIPPING!
S H I P P I N G
Shipping Policy
SOB Exotics offers FREE shipping on all orders! We ship ONLY overnight through UPS. Orders are taken every single day and are shipped on the day requested the customer. Also, orders may only be processed & shipped a minimum of one week from the order date. Shipments are made Monday through Thursday & deliveries are made Tuesday through Saturday.
Return Policy
We know accidents can happen. If you so happen to receive a fish that is DOA (dead on arrival), we require a picture of the dead fish and a video in the sealed bag within one hour of the time delivered in order to qualify for a refund / store credit for a future order / replacement fish. Pictures and videos can be emailed to sobexotics@gmail.com
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